Legal
Terms of Use
Last updated 20 August 2026
Who these terms are with
These terms govern your use of neomi.app, operated by LIMITED LIABILITY COMPANY “Neomi” (LLC “Neomi”, company code 45573476) of 20 Harmatna Street, Apt. 133, Kyiv 03067, Ukraine. By using the site you accept them.
What this site is
neomi.app is a marketing and documentation site. It describes what Neomi does, publishes our writing, and lets you ask us for a pilot.
It is not the Neomi storefront. If you shop on a store powered by Neomi, your relationship for that purchase is with the grocer operating it, under their terms, and these terms do not govern it.
The live demo
The demo linked from this site exists to show how the product behaves. It is a demonstration environment, not a live store. Carts assembled in it are not orders, prices and availability shown in it may not reflect any real store, and some retailers appear as brand-themed shells without live catalog data.
Nothing in the demo is an offer to sell, and nothing bought or assembled there creates an obligation on us or on any retailer shown.
The documentation
The integration documentation on this site is published as it is written, and parts of it are explicitly marked as in progress. It describes our current implementation rather than a frozen contract, and it may change. Do not treat it as a commitment to a specific interface until we agree one with you in writing.
Acceptable use
Use the site normally and lawfully. In particular, do not:
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Attempt to gain unauthorised access to the site, its systems, or anyone else’s data.
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Interfere with the site’s operation, including by scraping it in a way that degrades service for others.
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Use the site to send unlawful, deceptive, or abusive material, including through our forms.
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Copy our content and pass it off as your own, beyond ordinary quotation with attribution.
What you send us
When you submit the pilot form or subscribe to the Journal, you confirm the details you give are accurate and that you are entitled to give them. We handle what you send according to the privacy policy.
If you send us an idea or suggestion, we may act on it without owing you anything for it.
Our content
The text, design, code, and marks on this site belong to us or to our licensors. You may read, share, and quote it with attribution. You may not republish it wholesale or use our brand as your own.
Third-party links
Some pages link out, including buttons that open ChatGPT, Claude or Grok with a question pre-filled. Those services are run by other companies under their own terms, we are not affiliated with them, and we are not responsible for what they say about us or anything else. Answers you get from them may be wrong.
Availability
We try to keep the site up but we do not promise it will always be available or error free, and we may change or remove any part of it.
Disclaimers
This site is provided as it is. We do not warrant that it will be uninterrupted, error free, or free of harmful components, and we exclude implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent the law allows.
Nothing on this site is professional, legal, financial, or medical advice. Do not act on it without your own advice.
Some pages describe capabilities that are available on request or in development rather than live today. Those descriptions are statements of intent, not commitments. Success cases results described on this site come from existing pilots or customers and are directional. They are not a prediction of results for any other grocer.
Limitation of liability
This site is marketing information. It describes what Neomi does and what it can be configured to do. It is not an offer, a quotation, a specification, or a commitment to deliver anything.
We do business with grocers only under a separate written agreement. A pilot or a deployment begins only when both parties sign one. That agreement defines the scope, the commercial terms, the warranties, the service levels, and the remedies that apply between us, and it is the only place our obligations to you are set out. Nothing on this site adds to, varies, or overrides it. If anything here conflicts with that agreement, the agreement governs.
Reading this site does not create an obligation. Browsing it, relying on it, using the live demo, or sending us an enquiry does not form a contract, a partnership, or any duty owed to you beyond those the law imposes regardless.
Nothing here limits liability that cannot be limited by law, including death or personal injury caused by negligence, fraud or fraudulent misrepresentation, intentional breach, and any liability owed to consumers under mandatory law.
If any part of this section is unenforceable, the rest continues to apply.
Governing law and disputes
These terms and this site are governed by the law of Ukraine. Any dispute relating to this site or these terms will be brought in the courts of Kyiv, Ukraine, and you and we submit to their jurisdiction.
Agreements for a pilot or a deployment are separate from these terms and may specify a different governing law and forum. Where they do, that agreement governs the relationship it covers.
If you are a consumer, this does not remove protections you have under the mandatory law of the country where you live.
Changes to these terms
We may update these terms. The date at the top shows when they last changed, and continuing to use the site after a change means you accept the updated version.
Contact
Questions about these terms go to dmytro@neomi.app.